We are relatively new to AK Aire, however, Charles has been our generator genius for several years now. Our experiences, thus far with AK Aire have been great – Everyone is very friendly, sensitive to emergency stress and always eager to fix/eliminate our stressors. Charles is incredible – his patience, professional/diverse expertise and skills have earned our trust, respect and appreciation – repeatedly! AND, when we just called for an emergency new water heater for our son, Charles didn’t hesitate to come to our rescue. Our son received immediate help thus avoiding a potential and dangerous crisis. Along with Charles, the other workman were amazing and skilled and eliminated stress in two zip codes – ours and our sons:-)! We are so grateful that Charles associated himself with a company who can tackle a myriad of home improvement needs. We would not hesitate to recommend AK Aire with confidence based on our positive experiences!!!